bat8777 Privacy
Policy

1 Information We Collect

bat8777 collects personal data in three principal ways: information you provide directly, information generated automatically through your use of the platform, and information received from trusted third-party verification providers. The categories of data we collect are described in full below.

1.1 Information You Provide Directly

When you register a bat8777 account, make a deposit, request a withdrawal, or contact our support team, you may provide the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and nationality as recorded on your official identity document.
• Contact Data: Email address, Bangladesh mobile telephone number, and residential address (including division, district, and postal area).
• Identity Verification Documents: Scanned copy or photograph of your National Identity Card (NID), passport, or driving licence, submitted as part of our Know Your Customer (KYC) process.
• Financial Data: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay), bank account details, and transaction reference numbers associated with deposits and withdrawals. bat8777 does not store full card numbers — card transactions are processed by our payment partners.
• Communications Data: The content of messages you send to bat8777 via Live Chat, email, or any other support channel.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, session reminders, and any disclosures you make voluntarily regarding your gambling habits.

1.2 Automatically Collected Data

When you access bat8777.club, our systems automatically collect certain technical and behavioural data to operate the platform securely and improve the player experience:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone setting.
• Usage Data: Pages visited, games played, bet amounts and outcomes, session duration, click paths, and feature interactions.
• Log Data: Server access logs, error logs, and security event logs. Log data is retained for a limited period for security investigation purposes.
• Location Data: Approximate geographic location derived from your IP address. bat8777 does not collect precise GPS location data from your device.

1.3 Data from Third Parties

bat8777 may receive personal data about you from the following categories of third-party sources:

• Identity Verification Providers: Third-party KYC and anti-money-laundering (AML) services that help us verify the authenticity of identity documents and confirm that players are not subject to sanctions or exclusion orders.
• Payment Processors: Transaction confirmation data from bKash, Nagad, Rocket, Upay, Visa, and Mastercard to reconcile deposits and withdrawals.
• Fraud Prevention Services: Risk scores and device fingerprinting signals from fraud detection providers used to protect bat8777 and its players.

2 How We Use Your Data

bat8777 uses personal data for the purposes set out in the table below. For each purpose, we identify the legal basis on which we rely to process that data.

2.1 Marketing Communications

bat8777 may send you promotional emails or in-platform notifications about bonuses, new games, cricket betting markets, and seasonal promotions — including offers tied to BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh — only where you have given explicit consent to receive such communications during registration or account management. You may withdraw marketing consent at any time by updating your notification preferences within your bat8777 account settings or by contacting support at [email protected].

2.2 Automated Decision-Making

bat8777 uses automated systems to detect fraudulent activity, identify duplicate accounts, and flag transactions that may indicate money laundering or bonus abuse. Where an automated decision results in a restriction on your account, you have the right to request a human review of that decision by contacting our support team.

3 Data Sharing & Disclosure

bat8777 does not sell your personal data. We may share personal data with third parties only in the circumstances described below, and only to the minimum extent necessary for each purpose.

3.1 Service Providers

bat8777 works with carefully selected third-party service providers who process personal data on our behalf under strict data processing agreements. These providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment processors for the purpose of facilitating deposits and withdrawals in Bangladeshi Taka (BDT).
• Identity verification partners: KYC and document verification services that authenticate player identities during account opening and prior to large withdrawals.
• Fraud and risk management providers: Services that analyse behavioural and technical signals to detect account takeover attempts, collusion, and financial crime.
• Cloud infrastructure providers: Hosting and database services that store platform data in secure, access-controlled environments.
• Customer support platforms: Live Chat and ticketing software used to manage player communications.

All service providers are contractually prohibited from using bat8777 player data for their own marketing purposes or from sharing it with any further third party without our prior written consent.

3.2 Legal & Regulatory Disclosures

bat8777 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, including in connection with investigations into fraud, money laundering, terrorist financing, or other criminal activity. We will notify the affected player of any such disclosure where we are legally permitted to do so.

3.3 Business Transfers

In the event that bat8777 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by bat8777 may form part of the transferred assets. In such an event, bat8777 will notify registered players before their personal data is transferred and becomes subject to a different privacy policy.

4 Cookies & Tracking Technologies

bat8777 uses cookies and similar tracking technologies on bat8777.club to operate essential platform functions, remember your session preferences, and analyse aggregated usage patterns to improve the service.

4.1 Types of Cookies Used

4.2 Managing Cookies

Strictly necessary and security cookies cannot be disabled, as they are essential to the secure operation of bat8777.club. You may disable functional and analytics cookies by adjusting your browser settings. Note that disabling functional cookies may affect certain platform preferences and your responsible gaming settings display. Instructions for managing cookies in commonly used browsers (Chrome, Firefox, Samsung Internet, Opera Mini) are available in each browser's help documentation.

5 Data Retention & Deletion

bat8777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

When the applicable retention period has expired and no legal obligation requires continued storage, bat8777 securely deletes or irreversibly anonymises personal data using industry-standard data destruction procedures. Anonymised, aggregated data that cannot be linked back to an individual may be retained indefinitely for statistical and analytical purposes.

6 Data Security Measures

bat8777 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

6.1 Technical Safeguards

• Transport security: All data in transit between your browser or mobile device and bat8777's servers is encrypted using TLS 1.3. bat8777.club enforces HTTPS across all pages with HTTP Strict Transport Security (HSTS) headers.
• Encryption at rest: Sensitive personal data — including identity documents, financial account references, and KYC records — is encrypted at rest using AES-256 encryption.
• Access controls: bat8777 internal systems operate on a principle of least privilege. Staff members access personal data only to the extent required by their specific role and only via authenticated, audited access channels.
• Two-factor authentication: All bat8777 internal administrative interfaces require multi-factor authentication. Players are strongly encouraged to enable two-factor authentication on their player accounts.
• Intrusion detection: bat8777 operates continuous network monitoring and intrusion detection systems to identify and respond to security incidents in real time.

6.2 Organisational Safeguards

• All bat8777 staff with access to personal data receive mandatory data protection training upon onboarding and annually thereafter.
• Third-party service providers are subject to data processing agreements and periodic security assessments before being granted access to bat8777 player data.
• bat8777 maintains an incident response plan for data breaches. In the event of a breach that poses a risk to player rights and freedoms, bat8777 will notify affected players without undue delay.

7 Your Privacy Rights

As a bat8777 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 8. bat8777 will respond to all valid privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by up to a further 30 days, in which case we will notify you of the extension and the reason for the delay.

7.1 Right of Access

You have the right to request a copy of all personal data that bat8777 holds about you. This is sometimes referred to as a Subject Access Request (SAR). bat8777 will provide this information in a clear, structured format and free of charge for reasonable requests. We may charge a reasonable administrative fee for manifestly repetitive or excessive requests.

7.2 Right to Rectification

If any personal data bat8777 holds about you is inaccurate or incomplete, you have the right to request that we correct it. Note that certain identity data fields (such as your legal name and date of birth) can only be updated upon submission of a supporting identity document, as these fields are tied to your KYC verification status.

7.3 Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. Note that bat8777 is subject to mandatory data retention obligations (see Section 5) that override erasure requests for certain categories of data, including KYC records, transaction history, and self-exclusion records.

7.4 Right to Restrict Processing

You may request that bat8777 temporarily restricts the processing of your personal data in circumstances such as where you have contested the accuracy of the data or where you have objected to processing and a determination is pending. During a restriction, bat8777 will store your data but will not actively process it for the purposes you have objected to.

7.5 Right to Object to Marketing

You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving a marketing objection, bat8777 will cease sending promotional communications to you immediately. You can also manage your marketing preferences at any time through your account settings.

7.6 Right to Data Portability

Where bat8777 processes your personal data on the basis of consent or contract performance, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) for portability to another service provider.

8 Contact & Data Enquiries

bat8777 takes all privacy enquiries seriously. If you have a question about this Privacy Policy, wish to exercise a privacy right, or believe that bat8777 has handled your personal data in a manner inconsistent with this policy, please get in touch using the contact details below.

Our support team is available 24 hours a day, 7 days a week to assist players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

8.1 Policy Updates

bat8777 reviews this Privacy Policy periodically and updates it when our data practices change or when required to do so by applicable law. Material changes to this policy will be communicated to registered players via email notification or in-platform message at least 14 days before the changes take effect. The updated policy will always be available at bat8777.club/privacy-policy, and the "Last updated" date at the top of this document will reflect the date of the most recent revision. Continued use of the bat8777 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised document.